WHAT IS HPI?
HPI is Human Performance Improvement.
Some people recognize the acronym HPT which is Human Performance Technology.
HPT and HPI:
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are systematic approaches to improving productivity and competence
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use a set of methods and procedures -- and a strategy for solving problems -- for realizing opportunities related to the performance of people.
More specific, it is a process of selection, analysis, design, development, implementation, and evaluation of programs to most cost-effectively influence human behavior and accomplishment.
It is a systematic combination of three fundamental processes: performance analysis, cause analysis, and intervention selection, and can be applied to individuals, small groups, and large organizations.
How Does HPI / HPT Work?
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HPI / HPT uses a wide range of interventions that are drawn from many other disciplines including:
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behavioral psychology
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instructional systems design
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organizational development, and
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human resources management.
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It stresses:
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a rigorous analysis of present and desired levels of performance
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identifies the causes for the performance gap
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offers a wide range of interventions to improve performance
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guides the change management process, and
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evaluates the results.
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Important Definitions
Human: the individuals and groups that make up organizations
Performance: activities and measurable outcomes​
Technology: a systematic and systemic approach to solve practical problems
10 Standards of HPI / HPT
Human Performance Improvement & Human Performance Technology have been described as the systematic and systemic identification and removal of barriers to individual and organizational performance.
HPI / HPT is governed by a set of underlying principles that serve to differentiate it from other disciplines and to guide practitioners in its use.
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​1. HPI / HPT focuses on outcomes.
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2. HPT takes a systems view.
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​3. HPT adds value.
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​4. HPT establishes partnerships.
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​5. Be systematic in the assessment of the need or opportunity.
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​6. Be systematic in the analysis of the work and workplace to identify the cause or factors that limit performance.
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​7. Be systematic in the design of the solution or specification of the requirements of the solution.
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​8. Be systematic in the development of all or some of the solution and its elements.
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​9. Be systematic in the implementation of the solution.
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​10. Be systematic in the evaluation of the process and the results.
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